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Laundry Attendant

Company Name:
Sage Hospitality Resources
POSITION FOCUS
Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by management.
SERVICE CULTURE FOCUS
To support Sage's Vision of being recognized by our customers as the best in our business through ensuring a culture that "makes the ordinary extraordinary!" You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.
ESSENTIAL RESPONSIBILITIES
Receive and sort soiled linen into appropriate containers following all safety practices.
Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished product is inspected and meets quality standards.
Follow all hazardous chemical procedures and ensure bloodied linen does not return to supplies.
Inspect linen on a regular basis for tears, holes or sub-standard conditions and remove from guest inventory.
Maintain assigned work area in a clean and safe condition.
Empty lint traps after each load to ensure safety of equipment and building.
Notify supervisor of malfunctioning equipment, supplies needed, damaged linens, to ensure laundry operation is running at maximum efficiency level.
Ensure linen carts are stocked and prepared to be delivered to guest room floors.
OTHER RESPONSIBILITIES
May perform other duties as assigned.
Assist the property in demand times to ensure customer satisfaction.
COMPETENCIES
STRATEGIC SKILLS
Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.
OPERATING SKILLS
Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.
COURAGE
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.
ENERGY AND DRIVE
Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.
PERSONAL AND INTERPERSONAL SKILLS
Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.
KNOWLEDGE/SKILLS
Minimal hearing necessary for one-one-one communication, accommodations may be provided. Excellent vision necessary; emphasis on cleanliness standards and quality control. Minimal speech communication skills required for one-on-one communication, accommodations may be provided. Minimal literacy is required.
ABILITIES
Lifting up to 75 lbs. of linen; pushing up to 75 lbs. of linen; pulling up to 75 lbs. of linen; carrying up to 50 lbs. of linen. Bending -frequent bending while loading/unloading washers/dryers, sorting linen and folding. No kneeling. Mobility -continuous movement throughout department. Continuous standing -100% of shift.
EDUCATION/FORMAL TRAINING
No formal education needed.
EXPERIENCE
Prior laundry experience desirable
MATERIAL/EQUIPMENT USED
Chemicals/Agents used: Laundry chemicals and cleaning solutions. Back brace worn 100% of shift. Operation of washer, dryer, feeder/folder, and flat press
ENVIRONMENT
Excessive heat and humidity in laundry. Inside 95% of shift.
Requisition Number: 3913769
Position Title: Laundry Attendant
Property Name: Holiday Inn Missoula
City: Missoula
State: Montana

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